Warranty for products
LIMITATION OF LIABILITY
In no event shall Alex & Nik Ltd. be liable for any direct, indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Alex & Nik Ltd. does not involve into on-site services and labor.
WARRANTY FOR PRODUCTS
Alex & Nik Ltd. provides a one (1) year in depot warranty on the products purchased from Alex & Nik Ltd. unless otherwise stated, starting from the invoice date. The warranty does not extend beyond the original Buyer of products from Alex & Nik Ltd. Alex & Nik Ltd. shall have no obligation to the Buyer with respect to providing any warranty on any products for which Alex & Nik Ltd. has not received full payment from the Buyer.
It is necessary to have RMA numbers for any item returning to Ameta, the service provider of Alex & Nik Ltd.. An RMA number is valid for only 30 days from the date issued. You may be directed to the manufacturer for warranty service. Please allow us up to 15 business days for testing and handling RMA request.
Returned products must be accompanied by original packing. Improperly packed items will be rejected with no consideration.
Alex & Nik Ltd. does not warrant any product that has been subject to improper use, abuse or physical damage. For products with operating system, such as Microsoft Windows, the warranty does not cover operating system crash caused by misuse or virus.
Alex & Nik Ltd. does not warrant accessories and consumable products, such as transformer, battery, cable, wire, media, connector, etc.
"No Fault Found" returns will be subject to a minimum $35 inspection and handling charge regardless of whether or not the unit(s) is covered by warranty.
TERMS AND CONDITIONS:
All goods remain the property of Alex & Nik Ltd. until fully paid for.
No credit after 30 days, return must be in original packaging and resalable condition.
Original POS slip needed for refund.
25% restocking fee will be applied on all approved returns within 30 days without resalable condition.
Shipping insurance will be covered by customer's insurance policy unless Ameta, the service provider of Alex & Nik Ltd., must be notified by writing.
Ameta, the service provider of Alex & Nik Ltd. pays for both way shipping for DOA (defetive within 30 days). Otherwise, Ameta, the service provider of Alex & Nik Ltd. pays for one way shipping for RMA.
